FAQs

Yes, for wholesale prices and listed in US dollars. For a large order, we offer a discount. Please contact us to get a discount quotation for your planned order.

Yes, we usually ship by DHL, FedEx or UPS as we have very competitive rates from them.  They deliver worldwide fast and efficient, most shipments within 3~5 days 

Each item is individually packed into plastic bag.  Customers could also request to have their order shipped with their own package materials.  We do Custom Made packaging too, for more details please email us. 

We try to ship approx. 3 weeks of receiving payment, but still depends on your order size and designs! May need extra time to get this order produced for you depending on the season as well.

We guarantee the quality of our jewelry and offer refunds for defective items within 7 days of receipt. Refunds are deducted from the next order and we do not accept worn or used merchandise. Any missing items must be reported within 3 days of receipt. Refund claims will be handled on a case-by-case basis and we encourage customers to contact us with any issues. Shipping and handling charges are non-refundable and unauthorized returns may be at the customer's expense.

We love custom orders designed by you! Please send us designs and we will be provided with related information including Mold Fee, Delivery Time, MOQ, Price and etc. for your further reference. 

We have worked with many designers and business owners, both domestic and international, and have witnessed delays in business setup and product launch due to concerns over design plagiarism. To address this, we offer NDA services through which your company can sign an agreement with JR Fashion Accessories. Simply send us your agreement, and we'll have our lawyer review and sign it promptly.